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Thunderbird Tutorial

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use Mozilla Thunderbird. For further assistance in using Mozilla Thunderbird please see Mozilla's Thunderbird Manual Account Configuration support page.

Your email setting can be found by logging into your webmail here and then clicking on [Mail Client Configuration].

Setup an email account using Thunderbird

  • 1. Open Thunderbird
  • 2. Click Tools
  • 3. Select Account Settings from the drop down menu
  • 4. Click Account Actions
  • 5. Select Add Mail Account
  • 6. Type your name, email address and email address password into the fields provided
  • 7. Click [Continue]
  • 8. Thunderbird will automatically select the server host name, port number, SSL and Authentication settings for you. Some of these settings will need to be adjusted
  • 9. Click [Manual Config]
  • 10. Modify the incoming settings to:

Incoming protocol: Select POP3 or IMAP from the drop down. POP is more common, however you can easily chose IMAP if you prefer
Incoming server hostname: mail.yourdomain.com.au if using POP3 or IMAP. Where yourdomain.com.au is your domain name
Incoming port: 995 is using POP3, 993 if using IMAP
Incoming SSL: SSL/TLS
Incoming authentication: Normal password

  • 11. Modify the outgoing settings to:

Outgoing protocol: SMTP
Outgoing server hostname: mail.yourdomain.com.au
Outgoing port: 465
Outgoing SSL: SSL/TLS
Outgoing authentication: Normal password

  • 12. Modify the username settings to:

Username: This email address is being protected from spambots. You need JavaScript enabled to view it. (ensure to place your full email address including the domain name)

  • 13. Click [Create Account]
  • 14. Click [Confirm Security Exception].To find out more about this warning, see our page about SSL Security
  • 15.Thunderbird will verify that the setting are correct and complete the creation of your email account

This completes the setup of your email account in Thunderbird